Privacy Policy

Introduction
This is the privacy notice of Maxwell Harrison Jewellery. It details how your personal data is collected and processed through your use of this site www.maxwellharrisonjewellery.co.uk

By using this site and in providing us with your data, you confirm that you are over 13 years of age.

Jayne Harrison trading as Maxwell Harrison Jewellery is the data controller and is responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).

Contact Details

Jayne Harrison T/A Maxwell Harrison Jewellery
Email address: hello@maxwellharrisonjewellery.co.uk
Telephone number: 07732 060101

Keeping the personal data we hold about you both up to date and accurate is very important. If at any time your personal information changes, please do let us know. You can inform us of changes by emailing hello@maxwellharrisonjewellery.co.uk.

What data does Maxwell Harrison Jewellery collect about you? For what purpose? On what grounds is it processed? How is it collected?
Personal data is any information that can be used to identify an individual. It does not include anonymised data.

We may be required to collect personal data by law or under the terms of the contract between us. If you do not provide us with that data required, when requested, we may not be able to perform the contract (e.g. delivering goods or services to you). If you do not provide us with the requested data, your order/service request may be cancelled. If this is necessary, we will notify you at the time.

Your personal data will only be used for the purpose it was collected for. If we need to use your details for a new, unrelated purpose we will let you know and explain the new legal grounds for processing.

We may process your personal data without your knowledge or consent where this is required or permitted by law.

We do not carry out automated decision making or any type of automated profiling.

Wherever possible we only use parties who are certified under the EU-US Privacy Shield or other appropriate levels of data protection. The privacy notices of these third-parties are linked in the table below.

The following table details the categories of personal data about you that may be processed depending on your interaction with this website, how the data is collected, for what purpose and what the legal bases are for processing it.

Personal data categoryMethod(s) of data collection, including third parties and their own privacy policiesPurpose of data collection and lawful bases for processing
Communication Data
Sent to us by you, including but not limited to:
- Emails
- Text messages
- Messages via social media channels
- Posts and comments via social media channels
Google
The Facebook group of companies, including Facebook, Instagram, Messenger and WhatsApp
Twitter
Legitimate interest
- Communicating with you
- Replying to correspondence
- Keeping records of enquiries
- Exercising or defending legal claims
Customer Data
- Your name and title
- Billing address
- Delivery address
- Email address
- Phone number
- Contact details
- Purchase details
- Payment method
Payment information for commission work is processed and held by PayPal.

Credit/debit card payment information for transactions carried out in person at events are processed and held by iZettle. This includes your email address and/or mobile phone number if you request that a receipt is delivered by either of those methods.

Clicking through to the “shop” section of this website will transfer you to the Etsy website. Customer data for all transactions carried out via Etsy will be collected and stored by them. Necessary information (excluding payment information) is then shared with us for order fulfilment.
Contract
- Completing the contract of sale
- Order fulfilment
- Record keeping for legal and tax purposes
User Data
- How you use our website
- Posts and comments published on our website
Your interaction with our website including, but not limited to
- Blog comments
- Guest posts
- Product reviews
- Customer feedback
Legitimate interest
- The publication, maintenance, security and administration of our
website
Technical Data
- Your IP address
- Time zone settings
- Details about your browser
- Details about the number of times you use our website and the
individual pages that you visit
- The length of time that you spend on our website and individual pages
We use Google Analytics to analyse your use of our website.

Certain information that is essential for correct operation of our website is collected by cookies. Please see our Cookie Policy for further details.
Legitimate interest
- The publication, maintenance, security and administration of our website
- To carry out improvements to our website to enhance your browsing experience
Marketing Data
- Your email address
- Your first name
- Your preferences regarding email format
- Statistics about if, when and how emails are opened
- Statistics about the number and type of links within an email that are
clicked
Marketing emails are only sent to those who have submitted their name and email address via an online form and have replied to an automatically generated confirmation email sent by MailChimp.

MailChimp is a strict permission-based email service provider. Subscribers to these emails are given confirmation of the type of material they will receive at the point of subscribing and are offered the opportunity to withdraw consent by clicking the “unsubscribe” link at the bottom of each email.
Consent
- To enable you to receive promotional communications via email such as our bi-monthly newsletter, details of competitions, prize draws and giveaways, details of events and website updates
Sensitive Data
- your race or ethnicity
- religious beliefs
- sex life
- sexual orientation
- political opinions
- trade union membership
- health information, genetic or biometric data
We do not collect any data of this nature.N/A

Marketing Communications
Marketing communications are sent you because our lawful grounds for processing your personal data are either your consent or our legitimate interests (namely to grow our business).

Under the Privacy and Electronic Communications Regulations, we may send you marketing communications if you have purchased an item from us, have requested information regarding our goods or services or you agreed to receive marketing communications, and, in each case, you have not opted out of receiving such communications since.

Your personal data will not be shared with any third party for their own marketing purposes without your express consent.

You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you. Alternatively, you can email hello@maxwellharrisonjewellery.co.uk to request to be unsubscribed.

Opting out of receiving marketing communications does not apply to personal data provided via other transactions, such as purchases, warranty registrations etc.

Disclosure of your personal data
We may have to share your personal data with the parties set out below:

  • Service providers who provide IT and system administration services.
  • Professional advisers including lawyers, bankers, auditors and insurers
  • Government bodies that require us to report processing activities e.g. HM Revenue & Customs
  • Third parties to whom we sell, transfer, or merge parts of our business or our assets.

We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.

International Transfer
Countries outside of the European Economic Area (EEA) do not always offer the same levels of protection to your personal data, so European law has prohibited transfers of personal data outside of the EEA unless the transfer meets certain criteria.

Some of our third party service providers are based outside the EEA so their processing of your personal data will involve a transfer of data outside the EEA. Whenever we transfer your personal data out of the EEA, we do our best to ensure a similar degree of security of data by ensuring at least one of the following safeguards is in place:

  • We will only transfer your personal data to countries that the European Commission have approved as providing an adequate level of protection for personal data by; or
  • Where we use certain service providers, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe; or
  • If we use US-based providers that are part of EU-US Privacy Shield, we may transfer data to them, as they have equivalent safeguards in place.

If none of the above safeguards are available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.

Data Security
We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation. We also allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.

Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.

For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.

In some circumstances we may anonymise your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

Your Legal Rights
Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.

You can see more about these rights at:

https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

If you wish to exercise any of the rights set out above, please email us at hello@maxwellharrisonjewellery.co.uk

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made several requests. In this case, we will notify you.

If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.

Third Party Links
This website includes links to third-party websites, plug-ins and applications. Clicking these links or enabling those connections may allow third parties to collect or share your data. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Cookies
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